Finca Arboleda FAQ's

QUESTIONS	ANSWERS
The most asked question! Is the Pool only for our use?	The Pool is shared by the 2 people who may be staying in the Orange Grove and the 4 people who may be in the Old Stables.
How do we know if the dates we require are available?	Check the availability pages, they are kept up to date but please ring or send us a mail before booking flights in case we are in the process of taking another booking.
Can you hold dates while we make our travel arrangements?	Wherever possible we will try and help with this.
What day can we arrive and depart?	We are totally flexible on this.
Are there animals at Finca Arboleda	We have a Galga, (Spanish Greyhound).
Do we accept Dogs?	Normally a maximum of one and not in the peak summer months. Dogs must be controlled and are not allowed in the pool. Please ask if you would like to bring one. We charge 30 euros per stay.
Is all bedding and towels supplied?	Yes.
Do we need to bring pool towels?	We supply these as well.
Are there any final cleaning charges?	No but we expect the accommodation to be left clean and tidy.
How many people can stay?	A maximum of 2 in the Orange Grove and 4 in the Old Stables.
Cooling?	There are ceiling fans and air conditioning,we do not charge extra but ask for it to be used sensibly.
Heating?	Central heating is supplied in the morning and evening, when needed and the air con units also provide heating .
Do we need a car to enjoy a stay at Finca Arboleda?	Yes, it is almost essential.
Where are the closest shops, banks, restaurants?	Vera is a 5 minute drive and has everything you need.
What provisions can we expect to find on arrival?	We will leave for your arrival. A few toilet rolls, washing-up liquid, cleaning cloths and products, Salt & Pepper, Olive Oil and we can do a welcome shop for you if you send us a list.
What time can we arrive and when do we need to leave?	Departure by 10am, arrival after 3pm. Earlier arrival may be possible, please ask. Late departure may cost extra.
Is a breakage/security deposit charged?	No, but breakage's will be charged for.
How do we pay for our stay?	We accept bank transfer or in some cases cash or part cash on arrival. Payment can be in Euros, GBP or SEK.
Is smoking allowed?	Smoking is strictly only allowed outdoors.
When must we pay for our stay?	We require a 25% deposit and the balance 8 weeks before arrival, unless agreed otherwise. Covid 19 conditions also apply, please ask.
How do we know Finca Arboleda is genuine?	We have been established since 2004 and are registered with the Almeria tourist authority as a rural tourist lodging VTAR/AL/00189. We are also listed on the Vera tourist office site here.
Anything else I should know?	We have a friendly Dog. We have a couple of neighbours and ask for respect with regard to late night noise.
Can I use the internet and what will it cost?	We have free WiFi coverage, it is expected to be serviceable but is not guaranteed and does not form part of the rental contract.
What TV channels are there?	A streaming service providing content in most languages including Sport, Series and films, it is free and it does not form part of the rental contract.
I have seen your property advertised elsewhere for a higher price, why is this?	Some listing sites, Owners Direct, trip advisor and Airbnb for eg. add their commission, book directly with us for the best price. This page tells it as it is https://www.rentivo.com/blog/guest-service-fees/